Citizen CLP-7001 Anleitung zur Fehlerbehebung

0 Table of Contents: TITAN OVERVIEW ... 1 TITAN HARDWARE REQUIREME

9Model S50a with a label cutter option (in front above label tape).

10INSTALL THE TITAN LABEL WRITER PROGRAM Insert the TITAN Installation CD into the CD-ROM reader. After a few moments the following window will ap

11Click on the computer icon to continue. Click the Continue button.

12If the following window appears indicating a file being copied is not newer than the file currently on your system, click YES in response to “Do

13UPGRADING TITAN VIA THE INTERNET Titan label writer software can be updated to the latest version via the Internet. Go to Internet location http:

14Windows 95/ME/NT/Win2000 HiQ Printer Driver Installation Click on the Start Flag button then on Settings and then on Printers to bring up the Add

15Click Next to continue or Cancel to Quit the installation. This window may display Welcome on windows 2000 systems. Bullet should be on Local

16Click the LPT1: Port setting if a parallel printer cable is being used or the USB port setting if the USB cable is being used then click Next Cl

17Click on the Browse button Click on the Drives drop-down box arrow. For Windows 2000 systems use the Look-in drop-down box. Click on the CD-R

18Double click on the HiQS30 or HiQS50 folder Click the OK button For S50(a) printers click Citizen under Manufacturers and under Printers cli

1 TITAN OVERVIEW TITAN provides the user with the ability to print garment labels from manually input data or imported database data to a dot Matri

19 For the S30a Printer click Zebra under Manufacturers and Zebra TLP2844 under Printers and then click Next The printer name will be the same

20 The system will return to the Printers selection window

21Windows XP HiQ Printer Driver Installation Click on the Start Flag then click on Control Panel

22Double Click ‘Printers and Faxes Click ‘Add a Printer’ under Printer Tasks

23Click Next Uncheck the Automatically Detect and Install box then click Next

24Click Next if this window appears Click next if the printer is connected to the standard LPT1 parallel port. Click the dropdown arrow to make a

25Click on the Have Disk button Click on the Browse button Click on the Look in drop-down box arrow and locate the Drivers folder on the Titan

26 Click the OK button Select the CLP7001 for the S50 printer or CLP7202e for the S50a printer then click Next

27 Select the TLP2742 for the S30 printer or TLP2844 for the S30a printer then click Next

28Click Next, DO NOT rename the printer Click Next, this printer is not normally shared

2TITAN SYSTEM REQUIREMENTS: Windows 95/98, ME, NT, 2000 or XP Titan is best used with a screen resolution of 800 X 600 with large fonts selected.

29Select do not print a test page then click Next. Click Finish, the system will return to the Printers selection window

30NORMAL SPEED HiQ THERMAL PRINTER DRIVER SETUP Normal speed printing uses window fonts and the Seagull printer driver. The actual labels-per-minut

31Click the Settings button. Skip the next section and go to Windows Printer Driver Settings. Access the Windows Driver setup for Windows XP: Cl

32Double Click ‘Printers and Faxes PROPERTIES - Right Click the S30 (Zebra 2742), S30a (Zebra 2844) , S50 (Citizen 7001) or S50a (Citizen 7202e) P

33Windows Printer Driver Settings: For the S50 printer Click the Device Setting tab.

34The following boxes must be checked properly for printers with and without the label cutter option installed. Check the Cutter box if the label cu

35Settings for the S50 Printer with cutter XP system users must first click the General tab then the preferences tab. Click the Stock tab and set t

36 Settings for the S50(a) Printer without the Label Cutter Option XP system users must first click the General tab then the preferences tab. Clic

37 To adjust the temperature setting, place the cursor on the Cooler/Hotter slider, old down the left mouse switch and drag the slider until the des

38For the S30 or S30a Printer XP system users must first click the General tab then the preferences tab. Click the stock tab and apply settings as

3PRINTER MODELS This model S30 is shown with the print head raised. The print head must be lowered to print labels.

39S50 HIGH SPEED HiQ THERMAL PRINTER SETUP High-speed printing uses internal printer fonts and is normally used when printing barcode labels or lab

40 Click the large button on the upper left to select either Cutter On - Continuous Media if your printer uses a label cutter or Edge Sensor On –

41The following drivers must be installed and used to print properly to the following supported printers: Printer Windows Driver EPSON FX Print

42Double Click on the Add Printer icon Click Next to continue, Cancel to Quit installation

43Bullet should be on Local Printer. Click Next to continue. Select the printer Manufacturer from the left drop-down box and Printer Model from t

44Click the LPT1: Port setting if a parallel printer cable is being used or the USB port setting if the USB cable is being used then click Next

45Click the No bullet hole and then click Finish to end the driver installation procedure. The driver has been successfully installed. Click the

46Windows XP Click on the Start Flag then click on Control Panel

47Double Click ‘Printers and Faxes Click ‘Add a Printer’ under Printer Tasks

48Click Next Click Next for local printer

4 This model S30a is shown with the print head raised. The print head must be lowered to print labels.

49Click Next if this window appears Click next if the printer is connected to the standard LPT1 parallel port. Click the dropdown arrow to make a

50Select the printer Manufacturer from the left drop-down box and Printer Model from the right drop-down box then click Next. **Remember, most print

51 Click Next

52Click Finish The system will return to the Printers and Faxes window. Return to your window selection window and start the program. Repeat the

53 If the LQ printer is printing slow change the Windows Print Driver Print Quality setting from 360 x 360 dots per inch to 180 x 180 dots per inch

54Windows 2000,Window NT or Windows XP the printer driver resolution property must be changed to 120 X 72.

55S50 and S50a HiQ PRINTER ADJUSTMENTS S50 Print Head Offset Adjustments This setting is factory-set and would not normally be required a long as

56S50/S50a Head Pressure Adjustment This setting is normally set at the factory for a 4 inch label width and may need adjustment when other label w

57S50 Printer Ribbon Tension Adjustments (not available on S50a) This adjustment may be necessary if the ribbon wrinkles causing skips in the label

58STARTING THE TITAN PROGRAM To start the Titan program from Windows desktop Click: Click Start Flag button Click on Select Programs Locate and cl

5 This Epson LQ590 printer is currently ready to print and shows the correct position of the label tape. The Epson FX890 printer looks identical to

59QUICK START FEATURE The quick start feature allows you to select default label formats to simplify the label formatting process. When you are a

60BARCODE LABELS Click the Edit Format button to change a line to barcode or create a new barcode format. Select the line you would like to have b

61Click on the Barcode Height drop-down box and select the height of the barcode you wish to print on the label. The selection allows you to pick he

62IMPORTING A DATABASE FILE Titan allows the importing of the following database structures: Excel – MS Access – FoxPro – Dbase – Lotus - Text (co

63Click the New button then name the import format then click OK. The import format screen below will appear. Click the Select Database Button then

64PRINTER TROUBLESHOOTING GUIDE 1. HiQ Label Quality Problems A: Printed label is grainy across the entire width of the label Cause: Wrong Ink Ri

65C: Ink ribbon sticks to media or tears when printing. Cause: Print head temperature too high. Check that the print head temperature is set corre

662. HiQ Label Printing Problems Printing is not vertically centered on the label. Cause: The PC S50 Windows Printer Driver Top Offset needs to b

67S50 - Printing is not horizontally centered on the label. Cause: The left margin setting is not set correctly. Check the Titan margin setting in

68Cause: Ribbon Tension Setting adjustment is required on S50 printer only. Adjust the ribbon tension as defined in the Printer Ribbon Tension Adju

6 This LQ590 printer is set up with dual tractors. The LQ590 form position is in the single tractor position – FF-PULL.

693. Heat Sealing Problems Labels fall off after a few wash cycles. Ensure the label media and ribbon are the correct type. Ensure the temperatur

705. Dot Matrix Problems The printer skips several labels after printing a good one Check that the Epson FX870 driver is installed and selected fo

71The Titan program background display’s DEMO MODE. Titan 2.1.XX - Check that the Blue Sentinel Pro security key is plugged into the LPT1 printer

7 The LQ590 form position is in the dual tractor position – FF-PUSH. The density lever is at position 5 as a start point for a new ink ribbon. Do

8 Model S50 with a label cutter option (in front above label tape).